Sell to Carousell is the easiest and fastest way to sell your device - directly to us!You don’t have to deal with the hassle of finding a buyer because we’ll buy your device directly from you! Enjoy the convenience of selling from your doorstep (yes, we’ll come to your preferred location at no extra cost), or drop it off at any of our partner outlets islandwide.

On web To sell your device to us: 1. Fill out a quick 1-minute form about your device and get a price quote from us. 2. Fill in your contact details. 3. Choose whether you want us to head to your preferred location for a pick-up, or drop it off at any of our partner outlets islandwide. 4. We’ll confirm your appointment via WhatsApp within the next business day. 5. At the appointment, our experts will do a final inspection to verify the condition of your device. Note: The quote provided is an estimated quote based on the form you filled in. You’ll get a final quote after we inspect the device in person. On app 1. Through the Sell button on the Carousell app, under the "Sell to Carousell" section, tap on "Mobile" to sell your phone to Carousell. 2. You will receive an indicative price quote when you provide the brand, model, body condition, screen condition, display condition and any other defects of the phone you are looking to sell. Tip: Most of the required information of your phone can be found in your phone's “About”pages. 3. You will be offered an initial price quote. If you are satisfied with the quoted price* and would like to proceed, you can choose to either schedule a pick-up and cashout at your doorstep, or drop-off at your preferred iStudio location. 4. We’ll confirm your appointment via WhatsApp within the next business day. 5. At the appointment, our experts will do a final inspection to verify the condition of your device. *Depending on our final assessment of the device, the final offer may differ from the initial offer. You may choose to accept or reject the final offer. Depending on whether pick-up or drop-off is selected, a full diagnostic test of your phone will be performed at either your doorstep or one of our partner stores. Do note that we will only accept phones that can be switched on, and the phone has to have the Carousell App downloaded. To get an instant quote, simply tap on ‘Sell’ on the Carousell App/Web or you may also contact +65 65898595 or Whatsapp us directly via this link: https://wa.me/+6282298788799 Operating hours: Mon-Sun, 8am-10pm Booking Appointment : Mon-Fri, 10am-6pm

At the point of device pick-up, the agent will assess the condition of the phone to confirm that it is as declared. If the condition of the phone is deemed to be lower than what was declared, the final quote offered in person may be lower than the initial offer quoted. If you’re not satisfied with the final quote, there is no obligation to accept the quote.

1. Upon submitting the Sell to Carousell form, an email will be sent to you with the summarised booking details 2. Our customer service representative will call or WhatsApp you to confirm the details and your preferred pick-up time slot 3. A confirmation email will be sent to you with scheduled pick-up date and time. 4. A tech agent will go to your place at the scheduled date and time to do a final inspection of the phone and confirm the final offer. 5. If the offer is accepted, the money will be transferred to you on the spot via DuitNow.

For verification purposes, our tech agent can only DuitNow the number submitted in the form. Please ensure your DuitNow number is accurate before submitting your booking. Should you need to make any changes, you will be required to cancel the existing booking and you will have to re-submit the form again with the updated DuitNow number.